Category Archives: Computers & IT

Complaint to LG, Currys, SkyQ and Panasonic

Open Letter To LG, Currys & SkyQ

The interrelationship and interactions of modern technology impacts the ordinary consumer and industries don’t care who suffers as long as it isn’t their bottom line. Particularly LG, Currys, Sky & Panasonic.

Letter to           Customer Relations Director LG

Customer Relations Director DGS Retail

Customer Relations Director SkyQ TV

Customer Relations Director Panasonic

This is a complex article and is based around our own personal experience. Please bear with me as I construct it in the most understandable way. If you don’t have time to read it now, don’t start. You’ll get lost in the complexity.

Timelime:        27th June 2017 new LG 55” OLED UHD 3D TV – LG55C6V

7th September – fault developed in LG TV.

4th October – set returned with new screen.

Between 31st July & 10th October new Sky Q software downloaded.

11th October – discovered 3D was not working.

25th October – LG engineer changed panel but 3D still not working.

3rd November – LG issued BER number POU1710187777/RNU171017029918

8th November – New Panasonic Vierra television ordered.

16th November – LG set returned.

19th November – Couldn’t get glasses to work.

22nd November – Couldn’t get Panasonic’s own glasses to work.

22nd November – discovered reason for the problem.

23rd November – screamed loudly, sat in despair, then started this.

When you are retired and having to live on a budget, it is important to think carefully before making a large purchase. Entertainment in our home is a great pleasure, particularly dramas, football (soccer) and films. We therefore decided we should invest in the best possible set for our needs.

Continue reading

Only Large Organisations Who Know Nothing of Small Businesses Could Do This!

I have just received a number of notification emails about website accounts governed by ICANN.

They have just decided, with no apparent consultation, to change the rules for top level domains. From 1st January 2014, anyone who registers, renews or alters the contact details linked to a domain name will receive an additional email. [No problem, there is already a huge amount of junk in my Outlook files.]

We’re told the mail will have “IMMEDIATE VERIFICATION” in the subject Continue reading

Unix Server Causing Problem With My Blog

I was puzzled why my blog was not getting picked up by search engines and why some people were getting “404 page not found” errors when they clicked on links in their subscriber emails.

The answer is that one of the widgets which deals with subscribers is sending out www.loch-ness.com/LochNessTony as the link to the blog because that is the name of the blog, but what it should be sending out is www.loch-ness.com/lochnesstony i.e. all lower case.

Most servers would ignore the difference. Unix servers do not.

Pleas for help are on the way to WordPress and JetPack. If they can’t help I really will have to remove everything and start all over again.

You have to love computers, don’t you?

Thanks to everyone for their help and patience.